Representatives of anti-corruption organizations and the media, government officials, and international partners participated in the presentation of the study.
Civitta experts calculated the economic impact of service digitization on the country. Analysts conducted a detailed analysis of 87 digital services, dividing them into basic services, program services, and services vulnerable to corruption risks. They analyzed more than 350 open sources, conducted 75 expert interviews, and processed extensive results of public information requests from several ministries.
Key findings of the study:
UAH 7.4 billion annually — savings on bribes and elimination of corruption schemes in construction, seafarer certification, and IDP status.
UAH 49 billion annually — benefits from “basic” services (certificates, extracts, signatures).
UAH 6.5 billion annually — effect of support programs (eRobota, eVidnovlennia, Natskeshbek).
The cost of one offline service is over UAH 1,500, while online in Diia it is on average about UAH 242. That is 6 times cheaper. Every hryvnia invested by the state and international partners (in the digitization of 87 services in Diia) has generated an effect of 100 hryvnias, and every hryvnia spent on infrastructure maintenance saves the country 160 hryvnias annually.
“Each digital service eliminates another corruption scheme and makes the state transparent and convenient for people. Digitization is the most effective tool for fighting corruption, and we will continue to scale this effect for the whole country,” said Mykhailo Fedorov, First Deputy Prime Minister — Minister of Digital Transformation of Ukraine.
According to forecasts, the digitization of services, combined with support programs, will give Ukraine an additional 13% to its GDP by 2035.
“This is a unique study for both Ukraine and the world. We calculated not only the savings in time and money for citizens, but also the effects of catalyst programs such as eOselya and eVidnovlennia. We also measured the anti-corruption effect: through interviews, we determined the “taxes” and the scale of bribes. This is a non-trivial methodology, as it deals with hidden processes. That is why the results are particularly valuable — they show the real picture and prove that digitalization breaks corruption models,” emphasized Kyrylo Kryvolap, head of the Center for Economic Recovery NGO and managing partner of Civitta Ukraine.
The results of the study show that digitalization is an effective tool for fighting corruption.
